# DAGMAWI BIZUNEH WONDEMU - Marketing Management Graduate | Sales Support & Customer Engagement Specialist
Source: https://hello.cv/abdurazakjamal
Addis Ababa

## Links
- Email
- Phone

## About
Dynamic Marketing Management graduate with foundational expertise in market research, digital marketing support, and customer relationship management. Proven ability to assist in promotional campaigns, analyze market data, and enhance customer engagement within fast-paced Ethiopian organizations. Eager to leverage analytical and communication skills to drive business growth and optimize marketing strategies for a forward-thinking company.

## Work
### Marketing Assistant | Ethiopian Trading and Business Corporation
Supported marketing and sales teams in promoting consumer and industrial products, enhancing market reach and customer engagement for a leading Ethiopian trading corporation.
- Contributed to successful promotion of diverse consumer and industrial products, aiding sales teams in enhancing market reach and product visibility.
- Conducted market analysis to identify emerging trends and competitive landscapes, generating comprehensive sales and performance reports that informed strategic decision-making.
- Streamlined communication channels between internal teams, customers, and distributors, resolving inquiries efficiently and fostering stronger B2B relationships.
- Actively participated in promotional campaigns and product awareness initiatives, directly engaging with target audiences to drive brand recognition and generate qualified leads.
- Managed and updated customer records within CRM systems, ensuring data accuracy and providing critical support for sales documentation processes, improving operational efficiency.

## Education
### Unity University | Marketing Management
- Marketing Principles
- Digital Marketing Strategies
- Consumer Behavior
- Market Research Methods
- Brand Management
- Sales Management
- Advertising & Promotion

## Languages
- Amharic
- English

## Skills
### Marketing & Sales Support
Proficient
- Marketing Strategy
- Sales Enablement
- Product Promotion
- Lead Generation
- Promotional Activities
### Market Research & Analysis
Proficient
- Data Collection
- Competitive Analysis
- Consumer Insights
- Market Surveys
- Performance Reporting
### Customer Relationship Management (CRM)
Proficient
- CRM Software
- Customer Engagement
- Customer Feedback
- Relationship Building
- Customer Records
### Digital Marketing Support
Proficient
- Social Media Marketing (Basic)
- Content Support
- Email Marketing (Basic)
- Digital Campaigns
### Reporting & Documentation
Proficient
- Report Writing
- Data Visualization
- Sales Documentation
- Presentations
- Microsoft Office Suite (Word, Excel, PowerPoint)
### Communication & Teamwork
Proficient
- Interpersonal Communication
- Cross-functional Collaboration
- Stakeholder Coordination
- Active Listening
### Professional Attributes
Proficient
- Responsibility
- Quick Learner
- Adaptability
- Organizational Skills
- Reliability
- Problem-Solving

## Projects
### Marketing Intern
Provided essential support to marketing and customer service departments, contributing to promotional campaigns and enhancing client engagement for a prominent financial institution.

## Source
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