DAGMAWI BIZUNEH WONDEMU

Marketing Management Graduate | Sales Support & Customer Engagement Specialist

Addis Ababa, ET.

About

Dynamic Marketing Management graduate with foundational expertise in market research, digital marketing support, and customer relationship management. Proven ability to assist in promotional campaigns, analyze market data, and enhance customer engagement within fast-paced Ethiopian organizations. Eager to leverage analytical and communication skills to drive business growth and optimize marketing strategies for a forward-thinking company.

Work

Ethiopian Trading and Business Corporation

|

Marketing Assistant

Addis Ababa, Addis Ababa, Ethiopia

→

Summary

Supported marketing and sales teams in promoting consumer and industrial products, enhancing market reach and customer engagement for a leading Ethiopian trading corporation.

Highlights

Contributed to successful promotion of diverse consumer and industrial products, aiding sales teams in enhancing market reach and product visibility.

Conducted market analysis to identify emerging trends and competitive landscapes, generating comprehensive sales and performance reports that informed strategic decision-making.

Streamlined communication channels between internal teams, customers, and distributors, resolving inquiries efficiently and fostering stronger B2B relationships.

Actively participated in promotional campaigns and product awareness initiatives, directly engaging with target audiences to drive brand recognition and generate qualified leads.

Managed and updated customer records within CRM systems, ensuring data accuracy and providing critical support for sales documentation processes, improving operational efficiency.

Education

Unity University

Addis Ababa, Addis Ababa, Ethiopia
→
Bachelor of Arts (BA) Marketing Management Grade:

Courses

Marketing Principles

Digital Marketing Strategies

Consumer Behavior

Market Research Methods

Brand Management

Sales Management

Advertising & Promotion

Languages

Amharic

English

Skills

Marketing & Sales Support

Marketing Strategy, Sales Enablement, Product Promotion, Lead Generation, Promotional Activities.

Market Research & Analysis

Data Collection, Competitive Analysis, Consumer Insights, Market Surveys, Performance Reporting.

Customer Relationship Management (CRM)

CRM Software, Customer Engagement, Customer Feedback, Relationship Building, Customer Records.

Digital Marketing Support

Social Media Marketing (Basic), Content Support, Email Marketing (Basic), Digital Campaigns.

Reporting & Documentation

Report Writing, Data Visualization, Sales Documentation, Presentations, Microsoft Office Suite (Word, Excel, PowerPoint).

Communication & Teamwork

Interpersonal Communication, Cross-functional Collaboration, Stakeholder Coordination, Active Listening.

Professional Attributes

Responsibility, Quick Learner, Adaptability, Organizational Skills, Reliability, Problem-Solving.

Projects

Marketing Intern

→

Summary

Provided essential support to marketing and customer service departments, contributing to promotional campaigns and enhancing client engagement for a prominent financial institution.

DAGMAWI BIZUNEH WONDEMU